Summary
With over 20 years experience in the Learning and Development arena, I have designed and delivered training programmes for large multi-site organisations and small business alike. From developing professional development courses for large financial services organisations, to providing consultation services to small contact centre operations and large retail outlets. Everything I do is designed to support and underpin your strategic goals and objectives.
Expertise
The below is a list of courses/areas of expertise that I have either designed and delivered training in, or acted as consultant for organisations looking for support. This is not an exhaustive list, and I pride myself in being able to quickly understand the needs of your business, and propose a solution that will bring real tangible results.
Executive Coaching
Learning and development
Leadership
Team building
Management development
Situational Leadership (Hershey and Blanchard)
Action Centred Leadership (John Adair)
Negotiation skills
Coaching
Transactional Analysis
Accelerated learning techniques
Soft Skills
Consultancy
Organisation development
Change management
Facilitation of groups
Strategic thinking
Strategy development with top teams
Talent management
Organisation wide management development programmes
Recruitment and Selection
Interview Techniques
Personal Brand and Effectiveness
Emotional Intelligence
Human Resources - Managing conduct and capability
Performance Development
Experience
-
Axon Training Ltd
Learning and Development Director
- Current
Education History
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BA (Hons) English with QTS - Yr1&2
Edge Hill University
1994
Qualifications
PTLLS & CTLLS Level 4
A1 Certificate (NVQ/QCF Assessing)
SHL Certificate – Assessment Centre & Recruitment Professional
BSY Stress Training Specialist
Disciplinary and Grievance accreditation
NEBS Certificate in Supervisory Management
Accredited Hogan Psychometric Coach
NVQ Level 3 Customer Services
Performance Development and Coaching
Advanced Negotiations
10 GCSE’s (including English and Maths)
A Level in Computer Science
