Expertise

  • Telecoms Consultancy
  • Business Coaching
  • Product Management
  • Project Management
  • Prince2
  • Transformational Change
  • Financial Planning
  • Mobile Networks
  • Global Data Networks
  • Communications
  • Troubleshooter
  • Product Planning
  • Device Development
  • Mobile Services
  • Conferencing
  • Business Case Production
  • Mentoring
  • Team Coaching
  • Executive Coaching
  • Strategy
  • Strategy & Planning
  • Personal performance
  • Technology Consulting
  • Project Recovery
  • Troubleshooting

Summary

Remove the blocks to your business growth!

 

I am a business coach and mentor, working closely with business owners and managers to transform their business performance, identifying and overcoming the key business, technical and mental blocks to ensure successful achievement of project goals and business strategy.

 

With extensive business management, product strategy, programme management and technology experience gained from setting up and running successful small businesses, as well as holding senior management positions in SMEs and Corporates for the past 20 years, I have worked as a trouble-shooter and consultant, enabling my clients to successfully deliver their products and services, achieving their financial targets and taking their business to the next level.

 

I am offering a free, no obligation, initial consultation where we will explore what you wish to achieve, what is holding you back and then map out a high-level plan of how this can be achieved, with a tailor-made package to meet your specific requirements.

 

 From the free initial consultation we will:

  • Create clarity about the future of your business
  • Discover the key elements required to achieve your vision.
  • Determine the #1 thing preventing you having the business you desire.
  • Identify the most powerful actions that will move your business forward.
  • Complete the Strategy Session with the excitement of knowing EXACTLY what to do next to progress your business to achieve its goals.

 

Typically, a six month coaching package will comprise; twelve one-to-one  90-minute coaching and mentoring calls over Skype over a period of 6 months with unlimited email support between calls.

 

When a higher level of support is also needed, on-site visits will be arranged, with a full range of coaching, mentoring and consulting services designed specifically to achieve maximum benefit.

 

Please feel free to get in touch any time with your thoughts or questions. I’m totally committed to finding the best solution that works for you.

 

Looking forward to hearing from you!

 

Kind regards

 

Stephen Smith

 

 

 


Experience

  • Henry Hancock Associates Ltd

    Consultant / Business Coach
    1 - 5 Employees 1999 - Current
    Henry Hancock Associates  Ltd

    My assignments include:

    Hutchison:- Took over a stuck project, fixed customer and supplier relationships and successfully migrated three m2m, MVNOs from Three UK onto Hue’s Global MVNE platform

    Vodafone Group:- Managed the feature enhancement and  expansion of Vodafone's Global  IP-VPN network into new countries to achieve strategic and business goals.

    Vodafone Enterprise / SAS Managed IT Service:- Developed the business case for SAS's 48 hour Rapid Deployment System to be introduced into Vodafone UK's IP-VPN delivery service.

    Vodafone UK:- Planned and managed the rationalisation of 36 major OSS infrastructure platforms and migration of 12 to a new Teradata BI platform.

    Vodafone Group:- Global responsibility for Vodafone’s conferencing services, fixed a stuck "App development" project and launched this and the conferencing service to global enterprise customers.

    Oxfordshire County Council:-  Advised the management team and developed  the business case for a competitive bid for government funding for Electric Vehicle charging.

    Vodafone Group:-  Management and improvement of their Global TV and Video platforms in 21 Vodafone European  and partner networks.

    Vodafone UK:  Product Owner of  TV and Video - fixed a failing service (increased revenue from £200K/month to £1M/month) and then handed over to permanent staff.

    Motorola:- Developed a new TETRA hand-portable public-safety radio.

    O2:- Managed the development of a new O2 branded Mobile Phone, produced the device technology roadmap and developed a new commercial music service.

    Vodafone UK:-  Responsible for managing and improving their Consumer Mobile Internet service, launching of the HSDPA service and development of apps their pricing strategy.

    Orange:-  Developed and launched a new innovative Business Mobile Data service in record time.

    Nokia System Integration Centre:- Managed a mobile content-delivery system defined sales collateral and trained sales teams.

    MCI WorldCom:- Managed their European Wholesale Data Services including the introduction of new products and training of European sales teams.

    Permanent Employment:

    Securicor Communications:- Senior Management Team Managing 9 Telecommunication Companies

    Ericsson Ltd:- Marketing Fixed and Mobile Network Infrastructure - Sold two turnkey GSM networks and a Satellite Paging system to BT Mobile.


Education History

  • BSc Hons Electronics and Physics

    London University

Qualifications

Prince 2 Project Management


Email Stephen

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