Summary

Training expert with nearly 20 years' experience of design and delivery. Will designs lively and creative workshops that engage the learners and deliver on the organisation's objectives. The areas he covers include consultative selling, influence, customer service, call handling, product and induction.
He can design course materials for in-house delivery and his service includes a comprehensive Train the Trainer workshop. He has worked with a range of clients in a range of industries including, Nokia, Tesco, Coral Racing, Sainsbury's, The Carphone Warehouse, Gala Casinos, A.G. Barr's and Vax.

As well as the design and delivery of modules Will is a qualified coach and conducts Training Needs Analysis

Expertise


Will quickly understands the organisation and the grasping the training need. He then translates this into a practical and imaginative workshop that stimulates thought and action from the delegates. Will works well with subject matter experts in the business to ensure that best practice is captured and that the learning solution delivers exactly what it needs to.

Experience

  • Blankcanvas Learning

    Owner
    - Current
    Blankcanvas Learning

Interests and Hobbies

As well as a fascination for retail and people, Will is an enthusiastic runner and cook. He is also a passionate cricket fan.

Email Will

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