Jacob Gilbert

Expertise

Summary

I am a First-Class International Business with International Relations graduate with experience supporting business operations through administration, coordination and data management. I am organised, proactive and dependable, with a strong interest in operations, logistics, retail, e-commerce and property. I am looking to connect with professionals and explore opportunities where I can add value, take ownership of responsibilities and develop my career.

Experience

• Premier Financial Planning (Cheadle) Ltd

  Financial Administrator

  1 - 5 Employees 2026 - 2026

  •Assisted with completing suitability report templates by inputting client data accurately, developing attention to detail.

  • Inputted financial data (such as charges and figures) along with client information into review templates, strengthening data handling skills.

  • Prepared and updated client review records, ensuring all information was accurate and up to date.

  • Used internal systems and platforms including 2plan, Aberdeen Elevate and Aviva to organise and update client data, including attitude to risk and asset information.

  • Liaised with product providers such as Aegon to obtain pension valuations and confirm fund details, improving professional communication skills.

• Little Island Creamery

  Intern

  6 - 20 Employees 2023 - 2024

  My responsibilities included the many key areas:
  • B Corp Certification: Supported 70% of the certification tasks, improving the task processes and speed of process to ensure the company aligned the with sustainability and ethical business standards.
  • Sales and Marketing: Organised and executed six successful product sampling events in supermarkets, boosting brand visibility and customer engagement.
  • Customer Support: Resolved product-related issues with professionalism, fostering customer satisfaction and loyalty by providing vouchers if needed.
  • Operational Support: Worked collaboratively with the team to manage stock levels, package products, and ensure timely deliveries.
  • Social Media Management: Created and published engaging content using Meta Business Suite, adhering to deadlines set and adapting to last-minute changes to maintain a consistent online presence.
  This role enhanced my adaptability, problem-solving, and organisational skills while providing hands-on experience in a global business environment.

• Manners Pimblett Solicitors |

  Receptionist

  6 - 20 Employees 2022 - Current

  • Administrative Support: Scheduled appointments and managed solicitors' diaries, ensuring efficient use of time and smooth office workflows.

  • Data entry: Maintained accurate records by imputing data into spreadsheets and handling sensitive legal documents in compliance with regulations, safeguarding client confidentiality and the firm's reputation.

  • Client Interaction: Served as the first point of contact for clients through telephone emails, delivering a professional and approachable service that reinforced the firm's client-focused ethos.

Education History

• International Business with International Relations Keele University First-Class Honours

  Keele Univeristy

  2019 - 2023

  Dissertation: Investigated diversity management practices in the financial sector and their impact on employee engagement, building advanced research and evaluation skills.

  Project: Advised German students on adapting business strategies for the Portuguese market, strengthening crosscultural communication, teamwork, and presentation abilities.

  Additional degree skills: Developed competence in data analysis, report writing, and communicating findings to different audiences.

Qualifications

Interests and Hobbies

Email Jacob Gilbert