15.11.2010

Customer Service and Contact Centre Skills

Customer Service and Contact Centre Skills

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Carolyn Blunt set up Real Results in 2003 and has successfully grown her business by delivering interactive training programmes in Customer Service, Contact Centre Skills and Leadership and Management that deliver Real Results for satisfied clients. Carolyn also speaks at conferences and writes articles for magazines and journals in the areas of people and personal development. In 2009 Carolyn was voted 2nd Most Respected Person in the UK Contact Centre Industry by readers of the Call Centre Helper magazine. To contact Carolyn please email: carolyn@real-results.co.uk For free tips and advice on training and development please visit www.real-results.co.uk and visit the free Members Area. For more information, free newsletters, teleseminars and other products, sign up to our mailing list on the above site or email hello@real-results.co.uk or call 0845 094 7717.

Real Results Training was established in Manchester in 2003 by Carolyn Blunt to provide high quality, tailored training consultancy services. In the first two years a small but repeat client base got…

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