Expertise
- Leadership and Management
- Facilitation
- Building High Performing Teams
- Performance Management
- Training Delivery
- Training Needs Analysis
- Training Design
- Belbin Team Roles
- SDI
- Training and Development
- Client Relationship Management
- Change Management
Summary
A highly experienced and committed Learning and Development professional. I have a proven track record of enhancing productivity and customer satisfaction in both the public and private sectors by motivating and developing strength and confidence in individuals and teams.
I have a wealth of experience gained from a 16 year career in the Royal Air Force on the front line and at their centre for Leadership and Management and as a successful L&D Manager in the extremely competitive security industry. I am particularly adept at helping functional experts become great leaders and managers.
I look to encourage people to challenge the way they think at all levels by using thought provoking and insightful questions with the aim of uncovering hidden talents and unlocking minds. I have an infectious energy in my delivery style and I am a strong facilitator who thinks on his feet.
Experience
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Edgewise Consulting Ltd
Director
2012 - CurrentDirector and Freelance L&D Consultant:
• Design and facilitation of bespoke L&D interventions including; Performance Management; Team Dynamics; Communication; Conflict Resolution; and First Steps into Management
• Completion of ‘Training Needs Analysis’ to support client training initiatives
• Development and facilitation of Team Building sessions including team coaching and improved communication – incorporating Belbin® Team Roles and Strength Deployment Inventory® (SDI®)
• Facilitation of existing client training programmes and design of bespoke packages to client requirements
• Supporting clients through strategy planning, change and restructuring processes
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Royal Air Force
Management and Leadership Development Facilitator
101 - 500 Employees 1992 - 2008A 16-year career, primarily as a Police Officer with a specialisation in Close Protection and Air Transport Security, but also including extended roles managing the training and welfare of up to 70 new entrants to the Service and as a senior facilitator at the RAF’s centre for Leadership and Management. The latter included:
• Design, development and delivery of training courses including Management and Leadership theory; Equal Opportunities and Diversity; Discipline and Capability; Appraisals; Communication Skills; and Problem Solving
• Coaching and mentoring of delegates and trainers
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Vision Security Group (now part of Compass Group UK)
Training Manager / Internal Training Consultant
101 - 500 Employees 2008 - 2012Training Manager / Internal Training Consultant:
• Day to day management of training team and the overall company training plan
• Development and facilitation of industry leading L&D programmes for new and existing blue chip clients. Key focus on developing leaders as coaches and behavioural change within new and existing teams
• Design, management, coordination and facilitation of ILM accredited management training in line with company strategic goals (up to Senior Management)
• Designed and delivered an ILM accredited ‘Talent Pipeline’ program to focus more on commercial awareness through the incorporation of an operational management mentoring scheme. Within 6 months 66% of graduates were successful in gaining management positions greatly reducing recruitment costs and improving retention through effective succession planning – programme content developed to meet specific cultural change within executive team (holistic approach to client portfolio management)
• Training Needs Analysis to establish future training requirements both internally and for external clients
• Development of strategic delivery and assessment frameworks for Apprenticeship programmes
• Design and delivery of assessor training to Operational Management team (including Coaching and Mentoring)
• Identified and delivered the resource and logistic requirements to manage and deliver Apprenticeship programme for up to 500 learners nationwide
