Expertise
- Call Centre
- Telemarketing
- Telephone Sales
- Telesales Training
- Customer Service
- Training
- Training and Development
- Training Delivery
- Training Design
- Training Needs Analysis
- Small business
- Business Coaching
- Business Consultancy
Summary
Responsive Training works with organisations to enhance the skills of their greatest business asset, their people. Through the ongoing development of their people, we help organisations achieve their commercial and financial objectives.
All of our development solutions focus heavily on one to one coaching within the individual's day to day environment, rather than the training room.
The benefits to this are: -
For the individual:
- Gaining confidence in their existing abilities.
- Learn to apply new skills using real life situations rather than scenario's created for ‘role play' in a
training room,
- Feel more valued from one-on-one attention,
For the company:
- Minimising the amount of ‘downtime / loss of productivity' as the majority of the development takes place whilst they carry out their day to day activities.
- Delivers a truly ‘tailor made' solution that meets your objectives for today and for the future,
- Impact morale and turnover by giving focused attention,
- Improve KPI's through agent skill development
Responsive Training can help with
- Increasing sales revenue
- Increasing customer satisfaction
- Increasing customer loyalty
- Increasing revenue streams
Get in touch at [email protected] or call 0333 011 5061.