Remote IT support
Remote IT support includes remote software fixes and remote diagnostics on PC’s, servers and data networks. On-site visits are charged additionally for time on-site (no travel costs).
Remote IT support is ideal for businesses needing a minimal cost IT support solution.
Remote & on-site IT
Remote & on-site IT includes unlimited software and hardware fixes carried out remotely or on-site. Remote and onsite IT support includes all labour charges and travel costs for all on-site support visits.
Remote & on-site IT support is ideal for businesses needing a fixed cost IT support solution.
Small Business IT Support
Small business IT systems typically include stand alone PC’s, networked PC’s or server networks. Most small businesses do not have IT staff and so struggle to resolve IT problems, relying on IT service providers to deliver the IT support services need.
Small business IT support solutions
Many IT support providers require customers to enter into a 12 month contract period or even longer and can even request an annual payment up-front. NP Projects do not require customers sign a 12 months contract or to provide payment up-front. You can pay one month at a time. For small business IT support this is a minimum customer risk solution. Our customers stay with us because we provide a good service, value for money and not because they can’t leave. Business IT support options are available as remote support or remote & on-site support services, both services provide IT hardware and software fixes. If you have business critical IT systems, but not the IT staff to support them, contact us.
Computer Software Fixes
NP Projects can connect remotely to quickly fix software problems, or visit site to carry out desktop and laptop computer software repairs and fixes. Computer software repairs include:
Removal of virus and software infections
Computer will not boot-up
Computer running slow
Software driver faulty
Recovery of files or data
Computer hardware repairs
NP Projects provides all types of hardware repairs for desktop and laptop computers. Computer hardware repairs include:
Laptop screen failures
DVD and CD drive failure Ram failure
CPU fault or failure
Computer running slow
Cooling fan failures