Helping people develop their day-to-day performance is the role of every great Manager.
Giving positive feedback and guidance is a Key Skill in the development of your people.
The appraisal process is the key to continuous improvement, company growth and staff retention.
What is an appraisal?
If you have to give appraisals to your team members then you need to understand why you give them, normally there are 3 areas
Measure the individual’s performance, develop their potential and reward them with a rise in salary related to other team members.
The purpose of appraisal is to introduce a set a time to communicate with your staff so that you can achieve better work performance from your employees.
Many companies do not invest enough time in explaining the reason, process and importance of appraisals, explaining and making sure that they are explained is critical for both Management and employees to benefit.
Make sure that you have a robust appraisal process will ensure a consistent approach across your company.
Employees benefit
· Fair and consistent approach to their development
· Regular review of their performance and related rewards
· Increased motivation and Satisfaction in the workplace
Companies benefit
· Being able to chart plan and structure their organisation
· Cost effective way to increase retention of happier staff that feel valued
· Motivate employees
· Build and create a better working atmosphere
What is your purpose as a Sales Manager?
You will need to communicate the process of appraisals and make sure your team understand why they take place, focus on the benefits of them and how the appraisal process helps you to help them in a consistent and well constructed way that is fair across the organisation.
The role of management in the annual appraisal is crucial, as what you decide affects the year ahead. Handled well and with joint responsibility, quality appraisals can really develop your staff and aid your people management tasks throughout the year.
Prior to the interview, you the appraiser, who must prepare the correct and relevant documentation. You will need to issue relevant paperwork to your team members explain that they should reflect on their performance and answer the form and confirm when the appraisal will be what time and what they need to bring to the meeting.
Make sure that you discuss their performance and improvement this can be often forgotten.
You need to take time out to prepare for each meeting it is good to collate information which could include:
· Their current job description
· Past appraisal form
· Any relevant information highlighting the employee's performance
· Assessments
· Training and Development records
· Clients and customers complaints or testimonials
· Self-assessment forms issued to the employee prior to the interview
· You should also review the Employment file and make relevant notes
· Know if a reward of any kind is relevant
Appraisals should include the following:
· Job objectives that are SMART and are linked to company’s goals.
· Clearly highlight the expectations of an employee’s performance
· The employee’s performance is reviewed against the objectives which were set and they are given relevant feedback, agreed support if required.
· Discuss options for development activities to make better use of his skills or to enhance them to improve performance.
· Positive reinforcement for successful performance should be given.
· Give employees the opportunity to discuss their job role and career prospects
Do not be afraid to ask for appraisal training getting it right is really important!
http://www.mlptraining.co.uk/course/21/Appraisals___Performance_Training_Course
As author, publisher, trainer and motivational speaker, I have trained over 10,000 people and inspired professionals across the UK, USA and the Far East. Working as a Training Consultant to many of…
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