About Us Join as a Professional

Categories

Showing results in {{ selectedLocation.name }}

Suggestions

{{ suggestion.name }}

Categories

{{ category.name }}

Suggestions

{{ suggestion.name }}

Professionals

{{ professional.name }} {{ professional.position }}

{{ professional.company }}

Public users

{{ public.name }} {{ public.position }}

{{ public.company }}

Companies

{{ company.name }}

{{ company.category }}

Articles

{{article.title}}

by {{article.author_name}} | {{article.category}}

Locations

{{ locationSuggestion.name }}

There are no results for {{ query }}

Articles & Events Posts

Request a Service

04.04.2023

FAQ - Is it a real person or AI talking to my customers?

Philip Tissot

Visitor Chat

IT Services Provider

A common question we get from potential customers is, are your operators' real people or AI?

At Visitor Chat we offer 24/7 managed live chat operated by human chatters - a service where a team of trained customer support agents or live chat operators are available around the clock to assist website visitors through live chat.

Here are some benefits of 24/7 managed live chat operated by human chatters:

Improved customer experience: With a 24/7 live chat service, customers can reach out to the company at any time and receive immediate assistance. This can help improve customer satisfaction and loyalty.
Increased sales and conversions: When customers can get their questions answered immediately through live chat, they are more likely to make a purchase or convert.
Increased efficiency: By outsourcing live chat services to a team of trained operators, companies can focus on their core competencies and improve overall efficiency.
Cost-effective: Outsourcing live chat services can be more cost-effective than hiring and training in-house staff.
Valuable customer insights: Live chat operators can gather valuable insights about customer behavior, preferences, and pain points, which can help companies improve their products and services.

Overall, 24/7 managed live chat operated by human chatters is a powerful tool for companies looking to improve customer support, increase sales and conversions, and gain valuable customer insights.
Please do get in touch should you have other questions about Live Chat solutions.

Lead Generation
Cost & Efficiency Savings
Increase sales
24/7 managed live chat
Live Chat

Philip Tissot

Visitor Chat

IT Services Provider

Visitor Chat, an award winning firm, is the UK’s leading supplier of industry specific, managed live chat services. The company conducts over 1 million interactions per year for its client base. The…

Follow us for more articles and posts direct from professionals on

Expert, M & A, Exit Strategy

Navigating the Exit Journey: Expert Insights from Diverse...

Exiting a business can be as daunting as it is rewarding. Whether you're a startup founder looking to cash out, a…

Legal experts, Collaboration, Sell a business

Business Exit Catalysts: The Role of Financial and Legal...

Navigating the complexities of exiting a business requires more than just entrepreneurial spirit and hard work; it…

Advisory, M & A, Exit Strategy

Exit Advisory Collective: Collaborative Expertise for...

Welcome to Exit Advisory Collective, where collaborative expertise meets maximum impact. We understand that navigating…

More Articles

HR, HR Management, HR Consultancy

AI and Automation: The Future of HR is Here!

As we dive into 2024, one of the most exciting trends shaping the HR industry is the integration of AI and automation…

Specialty HR...

Collaboration, Buy a business, Sell a business

Exit Planning Excellence: A Collaborative Approach for...

In the dynamic world of business, exit planning is not merely a transactional event but a strategic process that…

Sales, Playbook, Business, Management

The Indispensable Sales Playbook: Your Guide to...

In the high-stakes arena of sales, consistency is king. While individual talent and intuition play a role, relying…

Ricardo Vanegas

Would you like to promote an article ?

Post articles and opinions on Manchester Professionals to attract new clients and referrals. Feature in newsletters.
Join for free today and upload your articles for new contacts to read and enquire further.