Having made a decision to make a new will, I contacted Wills & Trusts and spoke to Marcia who willingly explained the legal process and quoted me a very reasonable price.
Unfortunately this was in the weeks of the 1st Covid-19 lockdown, but during the lockdown Marcia regularly kept in touch - she was very supportive and friendly putting absolutely no pressure whatsoever on me to commence my will process.
Since then, thanks to Marcia, I have been led safely and professionally through the whole legal process of completing my will, made easy, clear and with legal jargon explained. Marcia has been very thorough and also put into written documents all the facts that I needed to know. I have felt able to contact her for advice or queries at any time. She is very professional, always willing to go the extra mile to ensure that nothing is a problem that can’t be solved.
It is such a pleasure to find a company "where customer service is not a department, it is an attitude".
Well done, and a huge thank you Marcia at Wills & Trusts, I would recommend them to everyone.