15.10.2020

Establishing your CX Programme

 Show Interest

Establishing your CX Programme

 Show Interest
Experience matters – this event will give you tips you need to setup and embed a successful Customer Experience programme in your business.

Momentus knows that experience matters and that a great customer experience programme will ultimately empower your employees with the strategy and tools to transform every customer interaction. Every day.

We are here to help you build a programme that creates moments and customer experiences that convert, bring greater customer satisfaction and better brand loyalty.

In this event you will learn how to:

  • Start with the end in mind
  • Embed a programme that everyone understands
  • Integrate CX thinking throughout your organisation
  • Win the hearts and minds of your people

These will give you the confidence you need to inspire and lead your team, breakdown barriers and bring purpose to your performance.

James Perryman, Founder of Momentus and Co-Director Sandra Fazackerley, bring a wealth of experience of putting customer experience at the heart of company strategy, bringing brands to life through customer proof points and key moments of truth.

Together they believe that culture and employee engagement are essential for success in the competitive world of customer experience differentiation.

There are multiple dates/times available, each for just £49. These are:
- Tue 10th Nov 08:00 - 09:00
- Tue 10th Nov 12:00 - 13:00
- Wed 11th Nov 16:00 - 17:00
- Wed 11th Nov 18:00 - 19:00

To book in simply head to https://www.eventbrite.co.uk/e/establishing-your-cx-programme-tickets-123191036707.

If you are interested in attending this Establishing your CX Programme event and cannot make any of the currently published dates, drop a quick email to hello@momentus.uk.com to be notified when additional dates are added.

  • Employee Engagement
  • Customer Engagement
  • Customer Experience
James Perryman Momentus Business Consultant

James founded Momentus to share his expertise on how understanding people's natural behavioural and communication styles can bring clarity, direction and a sense of purpose to individuals, teams and…

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